FAQ's
Does your template price include design installation? TOP
Yes. Our template price includes free installation of your design template, stylesheet, and all associated graphics as long as you are using a shopping cart/hosting solution that is on our approved shopping cart page.
If you use a host that is not on our approved list...please contact us prior to purchase so we can confirm whether we will be able to provide you with installation services.
How long does it take to customize a ready made template? TOP
Please allow 3-5 business days(Monday through Friday) from when we receive your customization questionnaire for us to customize the template with your information.
Do you have a phone number we may contact you at? TOP
As a virtual business, we prefer to communicate via email. This allows us to keep an accurate record of the correspondence between both parties and eliminates any confusion regarding what was discussed.
For security reasons we do not give out personal information or phone numbers for any of our employees or staff.
We understand that once a contract has been entered into you may want to contact us via telephone to discuss some issues...We will consider these requests on a client to client basis.
I am a Web designer and one of my clients would like to use one of your templates on their website. Can I purchase the template to use on my clients website? TOP
Unfortunately, as stated in our terms, we do not allow web designers or graphic designers to purchase our templates to use on their own clients websites. All template purchases, must be made by the business owner that will be using the template directly through our website.
What forms of Payment do you accept? TOP
At this time we only accept payments made through Paypal. We support the following types of payments through Paypal.
I am a business or individual and I would like to purchase your graphics and re-sell them. TOP
Unfortunately, as stated in our terms, we do not allow our templates, graphics, coding, or design concepts to be re-sold or transferred to another individual. You are purchasing a license to use the graphics on your own site and the license is being granted to you only. You may not transfer ownership of the design to another individual. If you need to purchase full ownership and copyright to your design so that you may transfer ownership to a secondary individual, then you will need to contact us to purchase the copyright to the designs. Keep in mind if you purchased a pre-made template and other designs have been sold, you may not purchase the copyright due to the fact that we can not sell it to you as a OOAK. Pricing for full copyright ownership varies depending on the design, but can range from $1000-$6000 per templage or graphics site.
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